Existing customers may use their customer portal username and password credentials provided in welcome email to access the new portal.
When accessing the new portal for the first time, you will be guided through a 2-step account creation process.
1. Confirm existing account information and populate any missing fields.
2. Set up a minimum of two security questions should you forget your password in the future.
Always mention your Circuit ID in event of link failure.
As a new customer, you will receive a welcome email containing a link to access the customer portal.
When you access the portal via the emailed link, you will be guided through a 4-step new account creation process, which includes setting up a username, password, and security questions.
Always mention your Customer ID in event of any issues or problem.
Ways to Contact S2IIL
When you have questions, we want to get you the answers you need quickly. Within the portal, you can chat with Order Provisioning, Billing and Technical Support.
In case of data loss, kindly contact your service manager or mail us at firstname.lastname@example.org
Using Customer Portal
The S2 Customer Portal has been improved for customers wanting to report problem. Upon entering the "User ID & Password" within the Portal's secure login, customers will experience a new interface making it easier for reporting problems, Managing Orders and Services, Training and Billing.
Make arrangements to shift your existing links and equipment set-up at your new location by clicking on Relocation tab.
S2 provides trial login for Customer POC. For more details contact your sales account manager